Operational Excellence

Operational Excellence is the execution of the business strategy more consistently and reliably than the competition. Differentiators are clearly defined within Operational Excellence there is evidence by results. Given two companies with the same strategy, the Operationally Excellent company will have lower operational risk, lower operating costs, and increased revenues relative to its competitors, creating value for customers and shareholders.  It may more simply be interpreted as "Execution Excellence."

For operational excellence, you need to go beyond tools and think about the principles.

"Operational excellence is about setting objectives. You need every employee to know where point B is and define operational excellence. Every employee needs to see the value they can add for a customer.

Once the OE structure is in place leadership is not spending time on implementing the rhythm, they can focus full time on offensive strategies.

True operational excellence means visitors should be able to come in to your organization and know what you're trying to achieve, without needing to ask questions."